Strengthening Management Skills
Like in business, to be an effective manager in a government department or agency it is no longer enough to have superb technical skills – it is just as important that officials have excellent people skills. Managing people, planning, communicating, delegating, motivating, managing performance, problem solving, understanding team dynamics, and strategic planning are some of the essential skills that are of crucial importance. Thus, this workshop helped our participants to strengthen these skills for success in their organizations.
What have we learned
This three day program was designed for managers and team leaders in ministries of finance, line ministries, central banks, and other government agencies. The objective of the workshop was to develop their tools and skills for managing people effectively, that is to get the best performance from their staff in a climate of ongoing change, economic challenges and uncertainty.
Our participants discussed topics such as:
- Your role as a manager
- How to manage yourself
- Your own management style
- Manage and communicate change
- Manage performance
- How to give effective feedback – a crucial management tool
- Personal action planning
- Delegation
- How to create team dynamics and encourage good relationships
- How to motivate people
- How to manage conflict
- Planning, making decisions, and problem solving
- Coaching
Feedback
Create your own user feedback surveyFaculty
Iseult O’Doherty, Head of Training, Leader of Business Management Training and Executive Development Department, Carr Communications, Ireland
Iseult O’Doherty heads up the Training Department of one of Ireland’s most successful communications’ and training companies - Carr Communications. She designs and delivers a wide range of training courses and is an experienced workshop and business planning facilitator. She has run public consultation processes and authored the subsequent reports. Iseult has also researched and designed training solutions to address specific issues in a range of organisations. These include the design and implementation of performance management and feedback systems; management development programs; communications skills training and the design of major sales training programs.
Partners
This learning initiative was supported by:
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