All these changes will have a definite impact on the future structure of the European banking industry and on the role, tasks and activities of central banks that seek to maintain safe and efficient payment markets. This holds even more for those countries which expect to adopt the euro in the future. The changes in the retail payments landscape will also have a great impact on firms, consumers, governments, and other financial authorities.

What was the learning agenda

This workshop offered an overview of the main developments in the field of Retail Payment Systems in Europe and targeted at finance officials working at the ministries of finance and economic affairs.

The learning approach combined topical presentations on retail payments and sharing of regional and international best practices. It also encouraged cross-country and cross-institutional sharing of experiences. On the last day of the workshop participants strengthened their gained knowledge over the first two days through working on practical case study exercises.

During the workshop we discussed the following topics:

• Central banks and the dynamic world of retail payment systems;
• SEPA and what comes next;
• Retail payment innovations and trends;
• Cybercrime & cyberresilience;
• Oversight on retail payments;
• Legislation of retail payments in practice;
• Efficiency of retail payments;
• Stakeholder involvement

How participants benefited

After the workshop, participants have a clearer understanding of the main developments in the area of retail payments, how they might affect the national and European payments landscape and what the main challenges are for central banks, governments and other financial authorities.

Who was it for

The target audience for this workshop were mainly policy makers and experts from central banks, ministries of finance and economic affairs, and supervisory institutions.

Faculty

Michiel van Doeveren, Senior Policy Advisor, Retail Payments Policy Department, De Nederlandsche Bank

Michiel van Doeveren is a senior-policy advisor at the Payments Systems Policy Department of de Nederlandsche Bank (DNB). He has been working at DNB since 1988, after he graduated economics at the Erasmus University of Rotterdam and worked at Delft Technological University. Michiel has worked as a country economist at the Export Credit and Import Guarantee department of DNB and was a member of the Paris Club for debt negotiations. In 1995 Michiel joined the Cash and Payments Systems division of DNB, which is a member of the European System of Central Banks. Michiel fulfilled a lot of responsibilities around the national introduction of the euro and the millennium changeover. He is one of the architects of DNB for building a framework to promote a sound business continuity policy and business continuity management. Michiel was also one of the project managers in the change-over to SEPA in the Netherlands. He was specially involved in the introduction of the SEPA Credit Transfer, the SEPA Direct Debit and SEPA for Cards for banks, firms, the government and consumers. Michiel is now working as secretary for European affairs of the Dutch National Forum on the Payment System. This consultative national platform has the task on ensuring that the Netherlands’ payment system proceeds as social efficient, secure, innovative, reachable & accessible, as possible. He is participating in the work of the Euro retail Payments Board and active in the field of technical cooperation with other countries.

Judith Looman, Policy Advisor, Retail Payments Policy Department, De Nederlandsche Bank

Judith Looman studied International Financial Economics at the University of Amsterdam. She started working at the Dutch Central Bank in the Payments Policy Department,in 2005. She is secretary of the working group Efficiency and European Affairs of the National Forum on the Payment System and participates in the national cards working group and participated in the ERPB working group on contactless proximity payments, which final report was published in the beginning of December 2015.

Bank of Slovenia experts presented Slovene experience implementing SEPA, TARGET2, and other specific topics.

Partners

This learning initiative was supported by: