ABOUT THIS LEARNING EVENT

Change and reforms are certainties as organizations are constantly improving their infrastructures and as national priorities evolve. This trend is likely to keep on accelerating and this workshop looked at how leaders, managers, and professionals can take a systematic approach to preparing themselves, their colleagues and their organizations for change.

What we have learned

This workshop used the framework of an organizational change program to cover a range of topics including:

• The pressures to change and how they show themselves
• Personal and organizational readiness to change
• Culture and how it influences change
• Behavioral economics and “Nudge” as tools for bringing about change
• Risk management and decision-making
• Models of behavioral change and how to use the models to effect change
• Understanding stakeholders in change
• The critical importance of good communication
• “Resistance to change”

How participants benefited

Benefits to the individual: The ability to plan and manage effective change is one of the most sought after skills that managers can have. This program set in the context of change in South East European organizations, helped attendees acquire this valuable knowledge and skill set making them more confident in the way that they engage in change and capacity development in their own organizations.

Benefits to the organization: Organizations that nominated people to attend this workshop found that attendees returned with a much better understanding of the way to approach change. They became more confident in applying their knowledge and are now better able to contribute to planning and leading change in the organization as it improved its capacity and effectiveness in policy design and implementation.

Who attended the workshop

Managers and professionals in leadership or influential/policy roles in central banks, financial, and supervisory organizations who are involved in planning and/or leading change programs.

Partners

This learning initiative was supported by: